How do customers roll-out the product internally?

Hi Lauren, thanks for your question!

As @Kaeshelle is currently on holiday (and knows better than me), I can give you a little overview of how this works.

Once the client has signed the contract, there is a lot of communication happening to ensure we are on the same line. We need to produce various documents to ensure the client implements the platform properly and makes the most out of it.

Afterwards, we train the client’s Admins, the ones who would be in charge of the platform (it is usually the HR team). And we advise them to choose a certain number of employees from various backgrounds, with different job roles/ from different departments within their companies to become an Insider. This is because they are the best story tellers and they can paint the best picture, for candidates, of what’s it like to work there.

After the Insiders are chosen, we conduct a training session to familiarise them with the platform. We share tips and tricks on how to make the most out of it. Then, the platform goes live and Insiders can engage and share stories with their candidates!

I hope this helps! Please let me know if there’s anything you’d like to know more about :)

Wow, great response Corinne, nothing to add from me, this is a comprehensive answer!!