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What products are currently being developed for the platform?

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How do you see these enhancing the suite of products currently available?

Anonymous asked a question to Product Development

Category: About us

Date asked: Thursday, January 17, 2019

Last reviewed: Monday, January 21, 2019

Raphaël C.

CTO

Hello, Thanks for your question.

As you can imagine, I cannot get into specifics but I will try to give you an answer.

I would say it is a balance between improving existing products (platform, Chatbot , Live Chat) and features and driving innovation and build for the future. There is also the operational aspect that we need to take into consideration which is serving our clients where they are. So, we are also focused on improving our infrastructure with increased availability and security.

Monday, January 21, 2019

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